Terms & Conditions

Effective Date: 01 August 2026

Welcome to KOCHIPODS Capsule Hotel. By accessing our website or making a reservation, you agree to the following Terms & Conditions.

1. Reservations

Reservations are subject to availability and confirmation. A booking is considered confirmed only after the guest receives an official confirmation from KOCHIPODS or our authorized booking platform.

2. Rates & Taxes

All room rates are quoted in Indian Rupees (INR). Applicable taxes and government levies will be charged as per prevailing laws unless otherwise stated.

3. Payment

Payment may be collected at the time of booking, check-in, or check-out depending on the booking channel and applicable rate plan.

4. Check-in & Check-out

Guests must present a valid government-issued photo identification during check-in.

Standard check-in and check-out times are communicated during the booking process. Early check-in and late check-out are subject to availability and may attract additional charges.

5. Cancellations & Refunds

Cancellation and refund policies depend on the selected booking plan and booking source. Guests should review the applicable cancellation policy before confirming a reservation.

6. Guest Responsibilities

Guests are expected to:

Respect other guests and maintain a peaceful environment.
Follow all safety, hygiene, and property rules.
Use the facilities responsibly.
Be responsible for any damage caused by negligence or misuse.

7. Prohibited Activities

The following are strictly prohibited:

Smoking in non-designated areas.
Illegal activities or possession of prohibited substances.
Carrying hazardous materials or weapons.
Creating excessive noise or disturbing other guests.
Damaging hotel property.

KOCHIPODS reserves the right to refuse service or terminate a stay without refund if these rules are violated.

8. Personal Belongings

Guests are responsible for safeguarding their personal belongings. KOCHIPODS shall not be liable for loss, theft, or damage unless required by applicable law.

9. Third-Party Booking Platforms

Bookings made through Stayflexi, Online Travel Agencies (OTAs), or other authorized partners are also governed by the terms and conditions of those respective platforms.

10. Website Usage

The content on this website is provided for general information only. KOCHIPODS may update or modify website content without prior notice.

11. Intellectual Property

All content, logos, photographs, graphics, and materials on this website are the property of KOCHIPODS unless otherwise stated and may not be copied or reproduced without written permission.

12. Limitation of Liability

KOCHIPODS shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or the services offered, except where liability cannot be excluded under applicable law.

13. Privacy

Personal information collected through this website will be processed in accordance with our Privacy Policy.

14. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Ernakulam, Kerala.

KOCHIPODS Capsule Hotel
Website: www.kochipods.com
Email: hello@kochipods.com
Phone: +91 8136932710